Privacy Policy

Handy Stores is committed to safeguarding the privacy of our website visitors; at www.handystores.co.uk; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) Information about your computer and about your visits to and use of this website including your:

v Name, address, postcode, location, Date of Birth,

v page views, email address, contact telephone Number

v Website navigation and other information relevant.

(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods.

(c) Information that you provide to us for the purpose of registering with us that is Your Name, Address, DOB, telephone contact.

(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

(e) Any other information that you choose to send to us;

(2) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both "session” cookies and "persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and other uses. We will use the persistent cookies to: enable our website www.handystores.co.uk to recognise you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Our advertisers/payment services providers may also send you cookies.

We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools”, "Internet Options”, "Privacy”, and selecting "Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including our site

(3) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) Administer the website;

(b) Improve your browsing experience by personalizing the website;

(c) Enable your use of the services available on the website;

(d) Send to you goods purchased via the website, and supply to you services purchased via the website;

(e) Send statements and invoices to you, and collect payments from you;

(f) Send you email notifications which you have specifically requested;

(g) Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications.

(h) Deal with enquiries and complaints made by or about you relating to the website;

(i) Provide third parties with statistical information about our users – but this information will not be used to identify and individual user.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

All our website financial transactions are handled through our payment services provider, Barclays Payment Gateway. You can review the Barclays Payment Gateway privacy policy at www.barclaycard.co.uk. We will share information with Barclays Payment Gateway only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

(4) Disclosures

We may disclose information about you to any of our employees and suppliers insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any legal proceedings or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties.

(5) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Handy Stores.co.uk understands that you may have concerns about security on the Internet. Our site uses the ePDQ payment system from Barclays, which uses a secure server that implements secure socket layer (SSL) technology in their on-line ordering process to protect your payment card information.

Every transaction they process is also checked by their fraud control systems to validate the authenticity and validity of your payment card as well as indicators of possible fraudulent use. In the unlikely event of fraudulent or unauthorised use of your credit card by someone else to purchase goods from us via the Barclaycard server, we will refund to you any money received by us as a result but only if you have notified your payment card issuer and us (either by telephoning Barclaycard (ePDQ) or by contacting us on line through the Contact Us page) as soon as you became aware of the unauthorised use of your card.

(6) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@handystores.co.uk or by post to 19 Leegate, Leegreen, London, SE12 8SS.

(8) Third Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9) Updating Information

Please let us know if the personal information which we hold about you needs to be corrected or updated.